At Zarsik, customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before placing your order.
Return Policy
- We accept returns within 7 days of delivery.
- Items must be unused, unworn, and in original packaging.
- Customized or personalized jewelry items are non-returnable.
- Products damaged due to misuse or improper handling will not be accepted.
Exchange Policy
- Exchanges are accepted within 7 days after receiving the order.
- Customers can exchange products for:
- Size issues
- Damaged items
- Wrong item received
- Exchange requests are subject to product availability.
Damaged or Wrong Products
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:
- Order number
- Product photos
- Issue details
Refund Process
- Once the returned item is inspected and approved, the refund will be processed within 14 business days.
- Only the price paid for the returned product(s) will be refunded. Original shipping/delivery charges are non-refundable.
- A fixed restocking fee of Rs. 300 will be deducted from the refund amount for approved returns.
- The restocking fee will not apply where the return is due to a damaged, defective, or incorrect item sent by ZARSIK.
Shipping for Returns & Exchanges
- Customers are responsible for return shipping costs unless the mistake is from our side.
- We recommend using a trackable courier service.
Contact Us
For any return or exchange requests, please contact our support team through our official website or social media pages.