Terms & Conditions - Zarsik Pakistan

These Terms & Conditions govern your use of the ZARSIK website and your purchase of our products. By accessing our website or placing an order, you agree to the terms outlined below.

1. General Information

ZARSIK (“we”, “our”, “us”) is a brand offering premium imported 925 sterling silver jewellery. By using our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.

2. Product Information

We aim to provide accurate descriptions, photos, and specifications for all products. However:

Slight variations in colour, shine, or texture may occur due to lighting or screen differences.
Handmade or polished items may have minor natural variations.
Product weights are approximate and may vary slightly.

All products are subject to availability.

3. Pricing & Payments

All prices listed on our website are final and inclusive of applicable taxes (unless stated otherwise).
We reserve the right to update prices at any time without prior notice.
Where applicable, payments are processed securely through trusted third‑party payment providers.
We do not store your full payment information.

4. Orders & Confirmation

Once you place an order, you will receive an order confirmation email. We reserve the right to cancel or refuse any order due to:

Stock unavailability
Incorrect pricing
Suspicious or fraudulent activity
Incomplete or inaccurate information

If your order is cancelled, any payment made will be refunded within 7 working days to your bank account only.

5. Shipping & Delivery

Delivery times may vary based on your location and courier service. We are not responsible for delays caused by:

Courier issues
Weather conditions
Incorrect shipping information provided by the customer

Once an order is shipped, the responsibility for delivery lies with the courier.

For a detailed breakdown, see your Shipping Policy.

6. Returns & Exchanges

Our Returns & Exchange Policy applies to all purchases.

Key points include:

Returns and exchanges accepted within 7 days of receiving the order
Items must be unused, with tags intact, and in original packaging
Earrings are non‑returnable for hygiene reasons
Customer pays shipping for returns/exchanges
Refunds are issued via bank transfer within 14 business days after inspection

Full details are available in our Returns & Exchange Policy.

7. Intellectual Property

All content on the ZARSIK website — including images, text, logos, product designs, and graphics — is the property of ZARSIK and protected by copyright laws.

You may not: